Planning Enforcement & Covid-19 survey
Aside from the terrible losses and impact to health, Covid-19 is undoubtedly having far reaching impacts that the world of planning enforcement has not been able to escape. Planning enforcement officers who have been fortunate enough to continue their work have needed to adapt their approach, both in devising new ways of working and in considering the impact of covid-19 on others.
The gradual move towards home working and paper-free working over the last few years has been accelerated during the lockdown. Most people will appreciate the flexibility of working from home more regularly, and Teams, Zoom and Skype can to some extent compensate for the human interaction deficit. Exclusive remote working does however have its drawbacks and team cohesion and on-the-job training are the biggest losers.
Complainants may be experiencing the effects of planning enforcement breaches more acutely when they spend more time at home, whilst the impact of action against someone who breaches planning control may be perceived more harshly when other areas of their lives and livelihoods are under threat. Balancing these polarised views only adds to the already complex nature of the planning enforcement officer’s job.
Last month NAPE and Ivy Legal sent out surveys to Planning Enforcement officers across the UK to ask about the effects of covid-19 on planning enforcement service delivery. A total of 45 responses were received from the English regions, Scotland and Northern Ireland. Thank you to those who responded.
We asked whether Planning Enforcement officers had been redeployed or furloughed during covid-19. 80% of respondents said they had not been redeployed. Of the 20% who had been redeployed, some assisted with other responsibilities on a part time basis and helped out with food distribution and careline calls.
Although the vast majority of officers continued to work (from home), it appears site visits stopped for 78% of respondents for at least the first few weeks of lockdown. A surprising 22% of respondents said site visits did not stop at all during lockdown.
After the initial complete hiatus (for 78% of respondents), site visits have been reintroduced at some LPAs for critical cases like listed buildings and TPO breaches. Drive-by visits are increasingly being done.
Of the officers who stopped conducting site visits during lockdown, 73% have now resumed visits, some in part, and others fully back up and running to pre-lockdown levels. It is clear from the responses that most Councils had carried out risk assessments, devised protocols and are cognisant of government guidance. Around 22% of respondents are in the process of securing approvals to resume site visits and the remaining 5% have not resumed visits.
The types of PPE officers are using is predominantly hand sanitiser, but some officers are using face masks, gloves and a small minority also use shoe covers. Worryingly, one comment in response to the question as to what kind of PPE is provided, is: ‘Absolutely no idea, no guidance from above’. Fortunately this is the only respondent who displayed this level of exasperation!
Some respondents commented that no PPE whatsoever is made available, and 7 respondents said they provide their own PPE.
Respondents were asked whether the issuing of enforcement notices were paused during lockdown. The majority of respondents (64%) said they didn’t stop issuing enforcement notices during lockdown, but the comments indicate some of these were for breaches where immunity was imminent and in other cases respondents indicated it has not been necessary to issue any notices. A total of 31% of respondents stopped issuing enforcement notices, some because of covid-related difficulties like lack of planning lawyers or managers to sign off notices and inability to serve personally. One respondent said it was considered that it would be difficult for planning contraveners to comply with notices during lockdown.
Respondents are divided in terms of changes to the way planning enforcement action is taken in response to covid-19 challenges. Around half of respondents say that their approach has changed with extensions given to appeal and comply with deadlines and notices. Some frustration with bureaucracy is evident with comments like ‘risk assessments galore’.
The other half of respondents say their approach to planning enforcement is unchanged but one respondent indicates that photographic evidence (presumably both of confirming the existence of breaches and compliance) is sought wherever possible.
Planning Enforcement officers are allowing additional time before enforcement notices become effective and are allowing more time to comply with notices, with 57% of respondents confirming their general approach has changed, some allowing up to double normal time periods. Of the 43% of respondents who say their approach is unchanged as a rule, they indicate that in practice additional time is allowed because further action will not be pursued until after lockdown has been fully lifted.
It appears that in early lockdown planning enforcement complaints had eased off slightly, only to return in full force in May. However, 45% of respondents say that complaints have increased on the whole during lockdown with more people at home, either spotting their neighbours’ planning breaches or undertaking their own DIY projects such as fencing, decking, outbuildings, extensions. Around 13% of respondents say complaints have decreased.
Half of respondents feel their LPA has adapted to the covid-19 pandemic very well. Officers appear to be happily working from home. 36% of respondents say their LPA’s are coping ‘quite well’, and only 14% of respondents rate the response as unsure or quite poorly.
One respondent is frustrated that officers are on full pay but unable to carry out their roles fully. Others are conscious that the pandemic will be with us for a while and that enforcement officers need to be mindful of court delays and delays within PINS in deciding what enforcement action should be taken.
The survey was conducted last month and things will no doubt have changed already; attitudes to covid-19 risk are fluid and seem to change quickly. The extent of the differences in approach is perhaps surprising but guidance specifically for planning enforcers was rarer than toilet roll so perhaps it is to be expected that councils and officers will make policy on the hoof. It is interesting that inspectors seem to be back to making site visits in some of our enforcement cases. Maybe we need to get as much investigation done as possible before the second wave!